Returns & Exchanges
At Brightr Sleep, we want you to rest easy knowing that if your purchase isn't the perfect fit for your bedroom, you can return it within 30 days of delivery. We offer a simple, hassle-free process to ensure you find the comfort you deserve.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Secure the Goods
Carefully repackage your items in their original packaging to ensure they arrive back at our warehouse in pristine condition.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.